See Exactly What Happens When a Customer Messages You on WhatsApp
This is not a chatbot demo. This is how WhatsApp becomes your front desk.
In less than 2 minutes, you’ll see how:
A message
becomes a structured interaction
AI responds instantly
and intelligently
Bookings, orders or requests trigger automatically
Payments are collected without manual follow-up
Complaints become
tracked tickets
Everything logs into
your system
No chaos. | No missed messages. | No invisible revenue leaks.
Choose Your Industry
to See It Live
Select the version closest to your business:
Customer asks for
a service
AI shows services from Delytt with prices.
Customer picks
time
MtejaFlow checks availability and creates booking.
Deposit + reminder
Payment link sent. Automated reminder reduces no-shows.
Customer requests
menu
AI displays interactive menu from Delytt.
Order placed
Order is created in Delytt POS and kitchen gets it instantly.
Pay + track
Payment link + status updates (preparing, dispatched, delivered).
Parent asks fee
balance
MtejaFlow identifies parent and pulls balance from Intellimis.
Pay instantly
Lollapay link sent; ERP updates on confirmation.
Issues become
tickets
Transport/hostel/discipline queries route with SLA.
Student asks
clearance
MtejaFlow checks Unisol for finance/library clearance.
Resolve or escalate
If blocked, open ticket to Finance/Registrar with SLA.
Reduce queues
Most repetitive questions are auto-answered 24/7.
Book appointment
AI shows available slots and confirms booking.
Remind + reschedule
Automated reminders reduce no-shows and chaos.
Complaints tracked
Sensitive cases route to admins with SLA + audit logs.
Customer asks availability
AI checks Delytt catalog/stock and replies instantly.
Order + pay
Order is created; payment link sent; updates follow.
Returns handled
Returns/complaints become tickets with accountability.
Customer reports an issue
Customer sends a message on WhatsApp.
Example: “Hi, my ATM card was swallowed at your Westlands branch.”
AI identifies the customer and understands the request.
AI routes to the right branch
MtejaFlow detects the branch and department automatically.
A structured ticket is created and assigned to the correct team.
Staff resolve with SLA tracking
The branch team receives the ticket instantly.
Managers monitor response time, resolution progress, and customer satisfaction.
Vehicle problem reported
Customer sends a WhatsApp message describing the issue.
AI identifies the repair type and shows available services with estimated prices.
Customer books inspection time
Customer selects a repair or inspection service.
MtejaFlow checks garage availability and schedules the vehicle slot automatically.
Deposit + service reminder
Diagnostic deposit payment link is sent.
Automated reminders ensure the customer arrives on time and the garage stays fully booked.
Ready to See It in Action?
We tailor it to your industry and current setup.